RACHEL is currently being rolled out nationwide and is already in active daily use at over 7,000 FamilyMart stores, covering nearly half of all locations in Japan.

Daily suggestions for information needed by store managers

RACHEL offers voice communication with images and graphs to provide the information needed for day-to-day operations.

Communication tailored to the characteristics of each store manager

RACHEL provides unique communication to each store manager tailoring it with specific interests to improve on performance.

2% Increase in Sales Growth per Store

Stores utilizing RACHEL have experienced an enhancement in daily sales growth. In addition to streamlining supervisor tasks, significant results have been achieved, including preventing “out of stock” from happening to popular products.

*As of April 2023.

RACHEL has garnered a high profile as an AI assistant in business operations and has appeared in many media outlets.