An article about the "Virtual Human Agent," a Human-like AI that Couger is offering to FamilyMart, a subsidiary of ITOCHU Corporation, was published in The Nikkan Kogyo Shimbun on March 12. Couger is also introduced.
- AI assists store managers at FamilyMart
- Based on information such as the previous day's sales and the day's weather forecast, the AI recommends how much to order for goods like rice balls and sandwiches
- Supervisors who provide management guidance at FamilyMart stores advise each store on ordering operations, and by providing support for such operations, efficiency is expected to be improved
Please click below to read the article in the Nikkan Kogyo Shimbun electronic edition.
AI Supports Store Manager Work ITOCHU Promotes Agent System at FamilyMart
The full article is also reprinted here.
Previous reference article：
An article featured Couger's Virtual Human Agent for ITOCHU FamilyMart.
In September 2020, Couger started offering Virtual Human Agent, a service that helps shop managers, and 38 FamilyMart stores are presently using it. We are currently working to increase the system's use because the average daily sales growth rate of the stores using the system is 2% greater than that of other stores.
Consultation regarding the Launch of Human-like AI "Virtual Human Agent"：Inquiry Form
Details of Human-like AI "Virtual Human Agent"：LUDENS, a Human-like AI assistant
Most recent job openings at Couger：At now, hiring
